Rana, my training instructor never misses the time! if he tells you he will pick you up at 10am, please be ready to meet him outside your door by 9.45am! He is the best time-keeper. With him you are at ease with the lessons. I had a great time driving long routes with him as he chats you up through out your trip, at the same time telling and showing you where you need to work on. I will recommend 5star driving to school to all my buddies when they land in canada as I passed at my very first road test!